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FAQ's

 

FREQUENTLY ASKED QUESTIONS:

If you do not see your question below please contact us at info@truenorthpresents.com or call 615.775.1088

 

HOW DO I REGISTER?

  • Register with $150 initial non-refundable deposit to secure your place in the group. 
  • Submit your registration form online HERE or call 615.775.1088.  
  • Remaining balance will be paid in three equal payments on May 1, 2018, July 1, 2018, and Sept 1, 2018.  
  • DEPOSIT PAYMENTS ARE NOT AUTOMATICALLY DRAWN FROM YOUR ACCOUNT. PARTICIPANTS WILL LOGIN TO REGISTRATION AND INITIATE EACH   PAYMENT.  REMINDERS WILL BE SENT.

 

HOW WILL WE TRAVEL TO NYC?

  • Participants will be responsible for personal travel arrangements (airfare / airport transfers)  It’s suggested that friend groups book flights together so hotel transfer expense (uber/taxi) can be shared.  We recommend you plan travel to arrive in NYC as early as possible to maximize your time in New York City. Check in is 3pm, but rooms are usually available earlier. If not, the hotel provides bag storage and you can enjoy tourism while your room is being prepared.  Monday departures may be booked for 3pm or later to give you maximum time in the city for tourism.
  • We suggest using LGA LaGuardia Airport (it is the closest to our downtown hotel location)

MAY I EXTEND MY STAY BEFORE AND/OR AFTER THE CONCERT?

  • Yes.  You are welcome to add nights to your stay at our group rate of $368 per night/per room (this cost may be shared between roommates and covers all NYC taxes and city fees). You may extend up to two nights before and after your package stay; to add more than two nights, contact our office to make arrangements.

 

IF I’M SINGING IN THE CHOIR CAN I SHARE A ROOM WITH SOMEONE WHO ISN’T SINGING? (NON-PERFORMERS SHARING ROOMS WITH SINGERS)?

  • Non-performing spouses, family members or friends are welcome to register and make the trip with a participating singer.  
  • Registrants need to determine who will be the primary registrant to setup the room and will register the information for each person in the room.
  • During registration you will be asked to indicate if you are a singer or non-performer

 

FOR SINGERS, WHO WILL COORDINATE SHARING A ROOM WITH OTHER SINGERS/FRIENDS IN THE CHOIR?

  • One person in the group needs to initiate the registration and will put in the name and email of the other singers or non-performers in that room.  They will be asked if they are 100% financially responsible for all members in the room or if each person will cover their own expense.  
  • If each person is covering their own expense (in a room) the system will send an email to each person listed in the registration, inviting them to that registration and allowing them to accept the terms and make their own deposit payments.
  • If you would like to be paired with other participants, we may be able to help you with that request. Call our office and we can discuss options for pairing to help keep your costs down.

 

CAN I USE AIR-MILES TO TRAVEL?

  • Yes. All travel is solely up to your choosing. Using miles/points is a good way to minimize costs.

 

CAN I INVITE A FRIEND FROM ANOTHER CITY TO JOIN OUR GROUP?

  • Yes. You may invite friends/family from anywhere to join as a singer or non-singer.

 

WHAT IS THE CONCERT ATTIRE?

  • All black. Ladies in dress all the way to the floor (no sleeveless and dresses must be below the knees - legs must be covered with hosiery, if exposed). Minimal jewelry. No perfume. Men - black slacks, black shirt, black tie (long or bow), black shoes and socks.

 

IS MUSIC PROVIDED FOR THE CONCERT?

  • Singers are encouraged to secure a rehearsal copy of the Saviour oratorio book. If you cannot acquire a copy of the oratorio book we will send your "event copy" for your pre-event preparation. Rehearsal tracks will be provided. Additional music charts will be provided in advance, via email, with instructions for printing your book. Singers will learn their parts prior to travel to NYC. Our rehearsals in NYC are for polishing the music.

 

CAN I GET A REFUND IF I CANCEL MY PACKAGE RESERVATION?

  • Registration terms and conditions includes information about refunds in the event of cancellation.  The initial deposit is non-refundable and other deposit refunds options are based on the timing of the cancellation related to the start of the event.
  • We recommend Travel Insurance if you are concerned that your travel may be interrupted for any reason.  Travel insurance is available from many companies and can be found with a simple online search. True North Presents does not provide travel insurance options.
  • REFER TO REGISTRATION TERMS AND CONDITIONS FOR CANCELLATION DETAILS.

 

WILL THERE BE A LOT OF WALKING IN NYC?

  • Our host hotel is centrally located in mid-town NYC (Sheraton Times Square Hotel)
  • All locations that are part of our itinerary are within walking distance. We will provide bus transportation for parts of our schedule when we are moving back and forth from the hotel and the performance hall.

 

WHAT’S THE COST OF TOURISM IN NYC?

  • Many attractions in NYC are free to the public. 
  • You can easily fill up your free time and not spend anything for admission. 

 

DO I AUDITION TO JOIN THE CHOIR? IS THERE AN AGE LIMIT?

  • No audition necessary. If you have previous choral experience and have the ability to learn the music we send in advance, you are welcome to join our choir. 
  • We do not have an age limit, however, all singers must meet the requirement above. If a singer is younger than 13 years old, we will want to know specifics about their experience and level of confidence for an event of this scale.
  • Participants under 18 years of age must be accompanied by an adult.


HOW MUCH MUSIC WILL THE CHOIR BE LEARNING/SINGING?

  • You will be expected to learn your parts on 12 to 15 song selections before traveling to NYC. Our choir will perform with the featured artists on 70-80% of the concert.

 

HOW LONG IS THE CONCERT?…DO WE STAND THE ENTIRE TIME?

  • The concert will be 2 hours and 10 minutes with a 20 minute intermission. Singers will be able to sit intermittently throughout the concert.  We are able to accommodate any singers with with physical needs or disabilities.

 

WHAT ABOUT MEALS AND ADDITIONAL ENTERTAINMENT/TOURISM?

  • If your travel schedule / plans should allow, added free time to enjoy other entertainment activities would be at your leisure. For meals, you are free to plan your dining options in NYC – there are endless meal options within walking distance of our host hotel at all price points.
  • Our schedule provides for one fantastic meal together on the post-concert Celebration Dinner Cruise.

 

WHAT IS THE TENTATIVE ITINERARY FOR THE EVENT?  SEE SCHEDULE

 

TRAVEL TO / FROM THE EVENT:

  • Travel and transfers coordinated by individual participants
  • Be sure to check on your flight status before travel, watch for schedule changes and anticipate possible delays.

 

HOTEL / ADDRESS:

  • The Sheraton Times Square Hotel, 881 Seventh Ave., New York, NY 10019  212.581.1000
  • Check-in at our True North Courtesy Desk in the Sheraton Lobby.
  • Then you will check-in at the hotel front desk and receive your room keys

 

OCTOBER WEATHER IN NYC:

  • Expect mild to cool weather in October - should be a beautiful time to be in NYC.

 

TRAVEL INSURANCE:

  • If you are concerned about weather, health or any other personal issues that may interrupt your travel to NYC, you may want to consider a travel insurance policy. Travel insurance is available through many companies and can be found with a simple online search. True North Presents does not offer travel insurance, however, participants should consider using a third-party provider if you feel travel insurance may be appropriate.

FOOD OPTIONS:

  • Meal choices in every price range can be found within short walking distance of our hotel. 

 

 

 

WANT TO SING IN THE CHOIR?
(GET DETAILS HERE)

NOT A SINGER, BUT STILL WANT TO EXPERIENCE THE WEEKEND?
(GET DETAILS ON THE BEHIND-THE-SCENES EXPERIENCE)

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BOOK YOUR RESERVATION ONLINE NOW
 

or email info@truenorthpresents.com

Have Questions?
Email: info@truenorthpresents.com
Call: 615.775.1088