HOME         CHOIR/ORCHESTRA         NON-PERFORMERS         SCHEDULE       FAQ's       REGISTER / PRICING

FAQ's

MARCH 2-5, 2024 (Concert date March 4 - 7:00pm)

FREQUENTLY ASKED QUESTIONS:

If you do not see your question below please contact us at info@truenorthpresents.com or call 615.775.1088

 

How do I register?

  • Register with $150 initial non-refundable deposit to secure your place in the group.

  • Register online or call 615.775.1088.

  • Remaining balance will be paid in three payments (schedule shown on REGISTER tab)

  • Deposit payments are not automatically drawn from your account.  Participants will login to registration and initiate each payment.  Reminders will be sent.

 

How will we travel to New york city.?

  • Participants will be responsible for personal travel arrangements (airfare / airport transfers) It’s suggested that friend groups book flights together so hotel transfer expense (uber/taxi) can be shared. We recommend you plan travel to arrive in NYC early as possible to maximize your time in the city. Check in is 3pm, but rooms are usually available earlier. If not, the hotel provides bag storage and you can enjoy tourism while your room is being prepared.

  • We suggest using LGA LaGuardia Airport (it is the closest to our downtown hotel location)

  • We strongly encourage registrants to purchase travel insurance to cover any interruption in your travel plans. If purchasing air travel, consider accepting the flight insurance available from your airline provider.

May I extend my stay before and/or after the concert?

  • Yes. You are welcome to add nights to your stay at our group rate of $298 per night/per room *covers all taxes & fees (this cost may be shared between roommates). You may extend up to three nights before and after your package stay; to add more than three nights, contact our office to make arrangements.

If I am performing can I share a room with someone who isn’t performing? (non-performers sharing rooms with performers)?

  • YES! Non-performing spouses, family members or friends are welcome to register and enjoy the trip with a participating performer.

  • Registrants need to determine who will be the primary registrant to setup the room and will register the information for each person in the room.

  • During registration you will be asked to indicate if you are a singer, orchestra or non-performer

 

For Singers, who will coordinate sharing a room with other singers/friends in the choir?

  • One person in each room needs to initiate the registration and will include the names and email of the other performers or non-performers in the room. The Primary Registrant will be asked if they are 100% financially responsible for all members in the room or if each person will pay their own expense.

  • If each person is paying their own expense (in a room) the system will send an email to each person listed in the registration, inviting them to that registration and allowing them to accept the terms and make their own deposit payments.

  • If you would like to be paired with other participants, we may be able to help you with your request. Call our office and we can discuss options for pairing to help keep your costs down.

 

Can I use air-miles to travel?

  • Yes. All travel is solely up to your choosing. Using miles/points is a good way to minimize costs.

 

Can I invite a friend from another city to join our group?

  • Yes. You may invite friends/family from anywhere to join as a singer or non-performer.

 

What is the concert attire?

  • TBD by group leader - will be announced closer to travel dates

 

Can I get a refund if I cancel my package reservation?

  • Registration Terms and Conditions includes information about refunds in the event of cancellation. The initial deposit is non-refundable (even if changes are made to the event schedule) and other deposit refund options are based on the timing of the cancellation related to the start of the event.

  • We recommend Travel Insurance if you are concerned that your travel may be interrupted for any reason. Travel insurance is available from many companies and can be found with a simple online search. True North Presents DOES NOT provide travel insurance. If purchasing air travel, consider accepting the flight insurance available from your airline provider.

  • Refer to Registration Terms and Conditions for cancellation details.

 

Will there be a lot of walking in NYC?

  • Our host hotel is located in Midtown NYC with many major attractions within a short walking distance).

  • All locations that are part of our itinerary are within walking distance. Uber, Subway and Cab transportation is available for optional activities that may be farther from our hotel. If you have limitations walking you will have taxi and subway options available to you. We will provide bus transportation to our post-concert Celebration Dinner Cruise.

 

What’s the cost of tourism in NYC?

  • Many attractions in NYC are free to the public.

  • You can easily fill up your free time and not spend anything for admission.

 

How long is the concert?…do we stand the entire time?

  • The concert will be 2 hours and 20 minutes with a 20 minute intermission. Singers will be able to sit intermittently throughout the concert. We are able to accommodate singers with physical needs or disabilities.

 

What about meals and additional entertainment/tourism?

  • If your travel schedule / plans should allow, added free time to enjoy other entertainment activities would be at your leisure. For meals, you are free to plan your dining options in DC – there are numerous meal options within walking distance of our host hotel at all price points.

  • Our hotel is conveniently located next to a food court with several meal options.

 

What is the tentative itinerary for the event?  See SCHEDULE

 

TRAVEL TO / FROM THE EVENT:

  • Travel and transfers are coordinated by individual participants

  • Be sure to check on your flight status before travel, watch for schedule changes and anticipate possible delays.

 

HOTEL / ADDRESS:

  • Sheraton Times Square Hotel; 811 7th Avenue; New York, NY; 212.581.1000

  • Upon arrival, check-in at our True North Courtesy Desk in the Sheraton Times Square Lobby.

 

WEATHER IN DC:

  • Expect cool-mild temperatures in MARCH

 

TRAVEL INSURANCE:

  • If you are concerned about weather, health or any other personal issues that may interrupt your travel to DC, you may want to consider a travel insurance policy. Travel insurance is available through many companies and can be found with a simple online search. True North Presents does NOT offer travel insurance, however, participants should consider using a third-party provider if you feel travel insurance may be appropriate.

FOOD OPTIONS:

  • Meal choices in every price range can be found within short walking distance of our hotel.

 

WANT TO PERFORM IN THE CHOIR/orchestra?
(get details here)

NOT A SINGER, BUT STILL WANT TO EXPERIENCE THE WEEKEND?
(get details on the Behind-The-Scenes experience)

========================================================

BOOK YOUR RESERVATION ONLINE NOW
 

or email info@truenorthpresents.com

Have Questions?
Email: info@truenorthpresents.com
Call: 615.775.10